Access
We want to make Adelaide Festival accessible to as many people as possible, so if you
have any questions or suggestions regarding access please contact us.
Booking Tickets
Tickets are available through BASS, with the exception of Thebarton Theatre performances which are available through Venue*Tix.
When booking tickets please inform BASS or Venue*Tix staff of any access requirements to ensure that suitable seating is allocated or other necessary access arrangements are made.
Ticketing information
BASS: 131 246
VENUE*TIX: 08 8225 8888
www.bass.net.au
www.venuetix.com.au
Blind or Vision Impaired
AUDIO DESCRIPTION
Audio description makes the visual verbal for people who are Blind or vision impaired. Through a small radio receiver the patron receives a spoken description of visual elements by a trained audio describer.
When booking please ensure you notify BASS or Venue*Tix staff that you require headsets and provide your contact details so pre-show recorded introductory notes can be sent to you in advance.
Headsets can be collected in the foyers of each venue near the box office – except for Itsoseng where collection of headsets is near the Space Bar. Headsets are available for collection from one hour prior to show time.
TOUCH TOUR
Indicates a guided or tactile tour prior to a live performance, visual art or museum exhibitions that may be touched.
AUDIO VERSIONS OF EVENT INFORMATION
All of the event pages and Adelaide Writers’ Week author pages on the Adelaide Festival website will have an audio version you can listen to on the page. The full 2014 Adelaide Festival program will be released in October 2013.
AUDIO VERSION OF THE PROGRAM
An audio version of the 2014 Adelaide Festival program will be available in October 2013.
Deaf or Hard of Hearing
AUSLAN
The Auslan symbol indicates that Auslan interpreting is provided. Auslan Interpreting will be provided at selected festival events for Theatre, Visual Arts and Adelaide Writers’ Week.
Make sure you tell the BASS or Venue*Tix representative you are seeing an interpreted performance so they can provide the best seating for you to see the interpreter.
OPEN CAPTIONING
ASSISTIVE LISTENING
Assistive Listening Systems can be used to amplify or enhance sound quality and eliminate background noise.
FESTIVAL VENUES WITH ASSISTIVE LISTENING TECHNOLOGY:
Festival Theatre, Adelaide Festival Centre
Festival Theatre Dress Circle Foyer
Dunstan Playhouse, Adelaide Festival Centre
Her Majesty’s Theatre, Grote Street
Space Theatre, Adelaide Festival Centre
Adelaide Town Hall, King William Street
Elder Hall, The University of Adelaide, North Terrace
Pioneer Women’s Memorial Garden, King William Road (excludes Adelaide Writers’ Week Kids’ Day)
Physical Access
Wheelchair Access
Wheelchair Access indicates access for individuals with limited mobility, including wheelchair users.
Venue Access
All festival venues have full wheelchair access with the exception of the State Theatre Company Rehearsal Room. Elder Hall, Thebarton Theatre and Her Majesty’s Theatre provide wheelchair access from a side entrance.
Elder Hall is equipped with a lift, which is located on the eastern side of the building. It is accessible 30 minutes before the starting time of all events in Elder Hall and at other times by arrangement with the Elder Hall Concert Manager on 08 8303 5925.
Elder Hall is at The University of Adelaide, North Terrace. Enter through Gate 22 on North Terrace when dropping-off or collecting patrons. Entrance is immediately before the traffic lights at the intersection with Pulteney St. Disregard the ‘no left turn authorised vehicles only’ sign as vehicles are authorised to use the entrance for access and deliveries to Elder Hall. A loading zone is at the front of the building or, for access via the lift, vehicles can drive alongside the building and set-down adjacent to the lift.
Her Majesty’s Theatre wheelchair access is at the side entrance on Pitt Street via Stage Door.
Power-Wheel Chair Battery Charging Points
Power-wheelchair battery charging points will be available at Elder Park and Pioneer Women’s Memorial Garden. Staff and volunteers on site will be more than happy to help you if you require assistance.
Website Access
The Adelaide Festival website has been created to be as accessible as possible for all users.
There will be a number of versions of the 2014 Adelaide Festival Program and website made available to increase accessibility.
An audio program will be made available for Blind or vision impaired people.
A large print text-only program will be made available for vision impaired people and screen readers.
Auslan program description videos will be available for some events and can be seen on the event pages.
This website has font enlargement capabilities. In the very top right hand corner of the screen you will see three letter A’s in varying sizes. Click on these to increase or reduce the font size.
On every event page and some author pages, there will be videos and audio versions of the page information. Each event in the festival program contains detailed access information for that event in the booking guide and on the website.
You can easily stay informed about updates about accessible shows, festival news and competitions by signing up for the Festival Insider e-newsletter, using our RSS feed, reading our blog, liking us on Facebook or by following us on Twitter. Download our iPhone app or Android app so you can have the Adelaide Festival in your pocket.
Companion Card
The Adelaide Festival is a Companion Card Affiliate. Companion Card holders qualify for concession price tickets and a second ticket at no cost for their companion.
Please inform BASS or Venue*Tix operator that you are a Companion Card holder when booking tickets.
